Terms and Conditions

General Provisions

In consideration for BlazeHost maintaining one or more accounts (each "Account"), you, as the BlazeHost customer, agree to the following terms of service.

Definitions

• "We" "Us" or "Provider" or "BlazeHost": BlazeHost
• "You" "Your" "Client" "Customer" or "Member": Each person or entity who applies for internet service or is a designate of anyone who applies for internet service.

Disclaimer of Warranty

The Internet and website hosting relies on a complex network of hardware, software, network services, and providers of information. Due to the need for an aggregate of all of these providers and service companies working properly, not all services may be available to you at all times.

BlazeHost, however, offers a 99.9% uptime guarantee. This is valid for only the BlazeHost servers and our primary co-location internet connection. BlazeHost shall pursue partnerships with all tier-1 resources and channels available to maintain maximum uptime; however, BlazeHost is not responsible for any downtime caused by any provider's hardware or network malfunction which is outside of BlazeHost's capability to directly correct. BlazeHost clients are diverse and their websites and the function of those websites are diverse and BlazeHost cannot be held responsible for any service interruption due to client's error, including but not limited to spamming, the target of a DDOS attack, or any other internet or cyber attack.

BlazeHost MAKES NO EXPRESS OR IMPLIED WARRANTIES (INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE) WITH RESPECT TO THE SERVICES IT PROVIDES. Neither BlazeHost nor anyone else involved in the provision of Service is liable to you or any third-party for direct or indirect damages resulting from the use, non-use of services provided herein, whether or not such damages resulted from the negligence of BlazeHost, even if BlazeHost has been advised of the possibility of such damages.

Limitation of Liability

IN NO EVENT SHALL BlazeHost BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR OTHER CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS AND DAMAGES RELATED TO CORRUPTION OR DELETION OF WEBSITE CONTENTS, EMAIL DATA, AND/OR DATABASE CONTENTS) ARISING OUT OF OR IN RELATION TO THIS AGREEMENT OR YOUR USE OR INABILITY TO USE BlazeHost SERVICES (INCLUDING, BUT NOT LIMITED TO, INOPERABILITY OF BlazeHost SERVERS), REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF BlazeHost HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL BlazeHost MAXIMUM LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO BlazeHost FOR THE SERVICES DURING THE PRIOR TWELVE (12) MONTHS. TO THE EXTENT APPLICABLE LOCAL LAW DOES NOT ALLOW THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, BlazeHost LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW.

Services Provided By BlazeHost

BlazeHost will provide Internet server rental ("the Service") to its members for the express purpose of allowing customers to provide http Internet content to the general public. The Service allows BlazeHost members to maintain Internet websites, receive and maintain e-mail accounts, and access web space via FTP to upload files for their websites. BlazeHost members will use the provided services in a manner consistent with any and all applicable laws. BlazeHost provides the Services exclusively and makes no effort to edit, control, monitor, or restrict the content of data other than as necessary to provide such Services. BlazeHost reserves the right to refuse service to potential and/or existing customers to protect its existing paying customers.

BlazeHost provides timely website hosting support to our clients through emails, online helpdesk, and live chat. By accepting your client contract agreement with BlazeHost you agree not to abuse whether verbally or physically or whether in person, via email, live chat, telephone, or otherwise (a) any other customer of BlazeHost and any employee or contractor of BlazeHost.

BlazeHost will send e-mails from time to time regarding your account, special offers, and promotions. You may unsubscribe to these e-mails at any time by following the instructions at the bottom of those e-mails.

Payment Obligations

Full payment is required in advance before hosting service is established. BlazeHost sends out invoices that are due every pay period. You are given fifteen (15) days to fully pay the invoice.

You warrant and represent that the information you supply in the Order Form (or other information that BlazeHost may require) is accurate and truthful. All payment-due notices will be sent by e-mail. No bills or invoices will be sent by postal mail or fax. If payment was not received by the due date, your account will be suspended. It is the client's responsibility to ensure that payment is made to BlazeHost prior to the renewal date and although BlazeHost sends renewal notices to our customers prior to their renewal date, because of the ability for a customer to change their contact email addresses without notifying BlazeHost, the customer is ultimately responsible for remembering their renewal date and to make sure payment is made upon the renewal.

BlazeHost may change its prices from time to time. BlazeHost may increase fees for its services on its website or in a promotional offer and at any time on or after the expiration of the initial term by providing written notice to you.

99.9% Service Level Agreement "SLA"

BlazeHost offers its clients a 99.9% network uptime guarantee for customer satisfaction purposes and also to ensure that your business is running problem-free. BlazeHost will try to maintain maximum uptime. BlazeHost is not responsible for any downtime caused by the client.

14-Day Money Back Guarantee

BlazeHost offers an unconditional 14-day money-back guarantee that covers cancellations on shared hosting and VPS hosting made during the first 14 days of service, due to the inability to deliver satisfactory services. As a part of our strive to achieve industry-leading customer satisfaction, the customer will be refunded all hosting charges made to their credit card minus any setup fees, domain name or add-ons (included and/or purchased) are non-refundable.

The guarantee does not apply to accounts with non-use, misuse, and/or abuse of this agreement. Domain name registrations & dedicated servers are also non-refundable. Domain Names transferred to our service incur an additional year of registration and therefore are considered a domain registration. Domain names of customers which leave our hosting service will be refunded the package price total less the domain registration fee if the customer leaves BlazeHost service within the 14-day money-back guarantee.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: contact@blazehost.co
• Website: https://blazehost.co